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OverviewDeploymentManagementOperationReferenceGlossary
    ACOS 6.3.0
  • Acrfra Cloud Operation System cluster>
  • ACOS fault handling>
  • Hosts

Host memory failure

Description

When the memory or memory controller of a host experiences an anomaly that results in an uncorrectable error, the system kernel automatically detects it and triggers an alert.

Alert message

  • Hardware fault: the memory controller of the host { .labels.hostname } encountered an uncorrectable error. The error log recorded in the OS is: { .labels.message }

  • Hardware fault: the memory { .labels._mc_name } of the host { .labels.hostname } encountered an uncorrectable error. The error log recorded in the OS is: { .labels.message }

Impact

Uncorrectable errors indicate that the host memory is in an unstable state, which may cause anomalies in services or virtual machines on the host.

Cause

Possible causes include:

  • Memory controller anomaly

  • Memory hardware failure

Solution

  • Put the affected host into maintenance mode as soon as possible and migrate virtual machine workloads to avoid greater service impact caused by a host crash.

  • Contact the hardware vendor for memory replacement to completely resolve the issue.